Identity & entitlements
Read the eID and you’re done: Nollie pulls in the personal details and automatically checks insurability and increased reimbursement with the health insurance fund.
Straight from the eID and the fund
The record · the heart of Nollie
The electronic patient record
In Nollie, the electronic patient record (EPR) is the heart of your physiotherapy practice: everything about your patient in one place, and every certificate, every invoice and every agreement goes out straight from it.
The basics
One record, zero retyping
The electronic patient record (EPR) is the digital successor to the paper patient file. In Nollie it is also a working tool: it counts your sessions, knows the right fee, keeps an eye on the prescription and talks to the health insurance funds through the built-in eHealth network.
You record the treatment once. Nollie carries that same data through to the certificate, the invoice and the report. Retyping is a thing of the past.
Good to know: as a physiotherapist you are legally required to keep a record for each patient. Nollie keeps that record complete for you: every appointment, service and document is attached to it automatically.
What’s inside
What’s in your Nollie record?
Everything that used to be scattered across folders, notebooks and loose sheets, in one place and always up to date.
Prescriptions
The physiotherapy prescription with start date, number of sessions and pathology. The session counter keeps pace with every appointment, and a scan or photo of the paper prescription is read in automatically.
Never go over the limit again
Treatment & notes
History, examination, findings and treatment plan, with dated notes for each session. Jot things down during treatment, readable for you and your colleagues.
Your clinical story, in order
Certificates & billing
What has been charged, sent, accepted or paid, per session and per patient. eAttest and eFact go out straight from the record in one click.
History always matches your figures
Linked to your calendar
Every appointment belongs to a record and a prescription. When scheduling, you see straight away whether there are sessions left.
Calendar and record are one
3D body chart
Draw on a 3D model of the body where the patient has symptoms: pain, radiating pain, tingling, numbness or stiffness, each in its own colour. With a pain score and notes.
The clinical picture at a glance
The body chart
Mark symptoms on a 3D body
Where exactly is the pain, and how far does it radiate? In the medical record you open a 3D model of the body, male or female, and draw directly on the skin where the patient has symptoms. Rotate the body, zoom in, or jump straight to the front, back or side view.
Each type of symptom has its own colour, so the picture is instantly readable:
- ●Pain
- ●Radiating pain
- ●Tingling
- ●Numbness
- ●Stiffness
For each chart you note a pain score from 0 to 10 and a short comment. Every body chart is dated and appears in the record’s timeline, between your treatment notes. At the top of the record you see the latest chart and how the pain score is evolving. So you can show the patient their progress in black and white.
In your reports too: body charts are included in the record’s PDF export, with a front and back view of what you marked.
The payoff
What it gives you
- ✓Everything in one place. No more hunting through folders, emails and loose sheets: open the record and you’re up to speed.
- ✓Record it once. What you enter in the record flows through to certificate, invoice and report. Double entry is a thing of the past.
- ✓Available everywhere. At the practice, at a second location or on a home visit: the record travels with you on your laptop or tablet.
- ✓Treat as a team. In a duo or group practice, everyone in Nollie looks at the same, up-to-date record. A colleague can take over seamlessly.
- ✓Fewer errors. Counters, fees and entitlements keep watch over themselves; Nollie warns you before anything goes wrong.
- ✓Stored safely. Kept in protected storage and backed up automatically, with no paper copy to go missing or get damaged.
Security
Protected from session to backup
A patient record is sensitive information. That’s why Nollie treats it like a vault: at no point is your record readable. Not on the server, not in transit, and not in the copies.
Unreadable on disk
Your records are stored encrypted on the server, with AES-256. Even someone with physical access to the disks couldn’t read a thing.
Worthless without the key
Shielded in transit
Every connection, from your browser to the eHealth network, runs over a secure line. Nothing ever travels across the internet in readable form.
TLS on every connection
Every copy too
Everything is backed up automatically several times a day. Those copies get the same protection and are stored separately in European data centres.
You don’t have to do a thing
Access under control
Roles and the therapeutic relationship determine who can get in, and every time a record is opened, it is logged. Nobody looks over your shoulder unseen.
GDPR & professional secrecy
Privacy & access
Who may look inside?
Belgian patients’ rights law and the GDPR are clear: only care providers with a therapeutic relationship may consult a record, and patients may always view their own record.
Nollie puts those rules into practice: roles determine who sees what in your practice, every consultation is logged, and data leaves the record only through the secure eHealth services. You remain the guardian of the record. The software helps you live up to that role.
The deadline
Digital by law from 1 January 2027
The paper era has an end date: from 1 January 2027, every physiotherapist must work digitally with four MyCareNet services: eAgreement, eAttest, eFact and the digital insurability check.
All those mandatory flows start from your patient record, exactly the way Nollie already works today. If you already keep your records in Nollie, the 2027 deadline will pass without you noticing a thing.
Last checked: August 2026.
Your records in order,
without making work of it.
Try Nollie free for 30 days. Your existing patients and prescriptions simply come along.
Get started with Nollie →